Are you following through on your promises?
So you have a great client and are working on a great project. Everything’s moving along great. Everything, in general, is great. But are you sure?
Are you meeting your clients’ expectations?
Despite the dramatic, TV-movie-style ending of that intro, really – are you sure? It’s not always in our nature (as freelancers, humans, what have you) to look a gift horse in the mouth. This means we may be so uplifted by a smoothly-running project that we don’t realize we could actually be underperforming. Maybe you forgot you’re not charging this client for revisions. Maybe you overlooked a small portion of a certain deliverable. Maybe a deadline is coming up sooner than you think and you need more input from the client. These things are often small, but important to remember.
Ask your client. Check your contract.
Is your client happy with your work? Ask! Check your proposal or contract to make sure there are no surprises on either end. Pay attention to every deliverable and every deadline. Consider performing a task ahead of time. There’s no harm in being awesome, right?
We’ve all been in a honeymoon period in some relationship or another, where you didn’t care if the other person ate loudly or made bad jokes in public. That doesn’t mean they weren’t problems for you. The thing is, would you rather it be addressed now, or when you’ve been together for years?
Category: Freelance Writing